Refund policy

We want you to love your purchase! If you’re not completely satisfied, I'm here to help. You have 30 days from the date of delivery to return your item. Items must be unused, in their original condition, and in the original packaging. 

To start a return, please contact us at:

returns@couchdogstudio.com

Please be sure to include your order number and your reason for return or exchange.

Refunds

Once we receive and inspect your return, we’ll notify you about your refund status.

Approved returns will be refunded to your original payment method within 5–10 business days.

Return Shipping Cost

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

If you have any questions, feel free to reach out — we’re happy to help!